This Privacy Policy describes how we collect, use, disclose and protect personal information when you use this marketplace. We comply with applicable Australian privacy laws and principles to the extent required.
- Account information such as name, email, profile and role.
- Listing content such as titles, descriptions, images, videos, pricing and locations.
- Transaction and offer information, communication history and ratings.
- Device and usage data including IP address, browser type, pages viewed and timestamps.
- Optional location details you provide for pickup or service delivery.
- Operate, maintain and improve the marketplace.
- Display listings and facilitate offers, messaging and transactions.
- Moderate content and enforce our Terms and policies.
- Detect, prevent and investigate fraud, abuse and security incidents.
- Communicate updates and respond to requests.
- Comply with legal obligations and cooperate with authorities when required.
We may use cookies and similar technologies to provide and improve services. You can control cookies via your browser settings, though some features may not function properly without them.
We may share information with service providers that help operate the platform, and disclose information to regulators or law enforcement where legally required or to protect users.
We do not sell personal information.
We retain information for as long as necessary to provide services, comply with law, resolve disputes and enforce agreements. We may anonymise and aggregate data for analytics.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Contact support to make a request. We will respond within a reasonable timeframe.
We implement reasonable safeguards to protect information from unauthorised access, disclosure or loss. No method of transmission or storage is completely secure.
The platform is not intended for children without appropriate supervision and compliance with child‑safe obligations. Where services involve children, relevant checks such as WWCC may apply to providers.
We may update this Policy from time to time. Continued use of the platform after changes indicates acceptance.
Questions about this Policy can be directed to support.